Terms & Conditions

Welcome to SEOLE. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms & Conditions. Please read these terms carefully before using our website.

1. Acceptance of Terms

By accessing, browsing, or using the SEOLE website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with any part of these terms, please do not use our website or services.

2. About SEOLE

SEOLE operates an online platform through which customers can browse and purchase products offered on our website.

We reserve the right to modify, update, suspend, or discontinue any product, service, feature, or part of the website at any time without prior notice.

3. Eligibility

By using this website, you confirm that:

  • You are legally capable of entering into a binding agreement.
  • The information provided by you is accurate and complete.
  • You will use the website only for lawful purposes.
  • You will comply with all applicable laws and regulations while using our website.

4. Account Registration

Certain features of the website may require you to create an account.

You are responsible for:

  • Providing accurate and current information.
  • Maintaining the confidentiality of your account credentials.
  • Keeping your account information updated.
  • All activities carried out through your account.

You must notify SEOLE immediately if you believe that your account has been accessed or used without authorization.

SEOLE reserves the right to suspend or terminate accounts that contain inaccurate information or are being used in violation of these Terms & Conditions.

5. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, availability, and other information displayed on our website are accurate.

However, minor differences may occur due to:

  • Screen or display settings.
  • Photography and lighting conditions.
  • Product packaging updates.
  • Manufacturing variations.
  • Changes made by suppliers or manufacturers.

SEOLE does not guarantee that every product image or description will always be completely accurate, current, or error-free.

6. Product Availability

All products displayed on the website are subject to availability.

SEOLE reserves the right to:

  • Limit the quantity of products available for purchase.
  • Discontinue products.
  • Change product specifications.
  • Refuse or cancel an order where the product is unavailable.

If an order is cancelled due to product unavailability, any eligible amount paid by the customer will be refunded according to our Refund Policy.

7. Pricing

All prices displayed on the website are subject to change without prior notice.

SEOLE makes reasonable efforts to ensure that pricing information is accurate. However, in the event of an incorrect price due to a technical or human error, SEOLE reserves the right to cancel the affected order.

If payment has already been made for such an order, the eligible amount will be refunded to the customer.

Applicable taxes, shipping charges, or other fees may be added to the product price where applicable.

8. Orders and Order Confirmation

Placing an order on our website constitutes a request to purchase the selected products.

After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or another communication method.

An order confirmation does not necessarily guarantee that the order will be fulfilled.

SEOLE reserves the right to accept, reject, modify, or cancel an order for reasons including:

  • Product availability.
  • Pricing or technical errors.
  • Incorrect customer information.
  • Suspected fraudulent activity.
  • Payment-related issues.
  • Shipping restrictions.
  • Violation of these Terms & Conditions.

9. Payment

Payments may be processed through third-party payment gateways or other payment methods made available on the website.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

SEOLE does not knowingly collect or store complete payment card information when such payments are processed through third-party payment providers.

Payment transactions may be subject to the terms and privacy policies of the respective payment service provider.

10. Shipping and Delivery

Orders will be processed and delivered according to the shipping information provided on our website.

Estimated delivery timelines are provided for general guidance and may vary due to:

  • Location.
  • Weather conditions.
  • Courier delays.
  • Public holidays.
  • Natural events.
  • Operational issues.
  • Other circumstances beyond our reasonable control.

For detailed information, please refer to our Shipping Policy.

11. Returns, Refunds and Exchanges

Returns, refunds, replacements, and exchanges are governed by our Return & Refund Policy.

Customers are required to follow the applicable return procedure and eligibility requirements.

SEOLE reserves the right to reject a return or refund request if the product does not meet the conditions specified in our Return & Refund Policy.

12. Cancellation of Orders

Customers may request cancellation of an order before it has been shipped, subject to our cancellation process.

Once an order has been shipped, cancellation may not be possible.

SEOLE may also cancel an order due to product availability, payment issues, incorrect pricing, suspected fraud, or other operational reasons.

13. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.
  • Provide false or misleading information.
  • Attempt to gain unauthorized access to the website or its systems.
  • Interfere with the security or functionality of the website.
  • Upload or transmit harmful software, viruses, or malicious code.
  • Copy, reproduce, distribute, or misuse website content without authorization.
  • Use automated systems to collect website data without our permission.
  • Engage in activities that could negatively affect SEOLE or other users.

14. Intellectual Property

All content available on the SEOLE website, including but not limited to:

  • Logos.
  • Brand names.
  • Product images.
  • Text.
  • Graphics.
  • Website design.
  • Icons.
  • Videos.
  • Product descriptions.
  • Software and code.

is owned by or licensed to SEOLE unless otherwise stated.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit any website content without prior written permission from SEOLE.

15. User-Generated Content

If the website allows users to submit reviews, comments, photographs, feedback, or other content, you are responsible for ensuring that such content:

  • Is accurate and lawful.
  • Does not infringe the rights of another person.
  • Does not contain offensive, abusive, defamatory, or misleading material.
  • Does not contain malicious software or harmful content.

By submitting content to SEOLE, you grant us permission to use, display, reproduce, or publish such content for legitimate business, marketing, or promotional purposes, subject to applicable law.

SEOLE reserves the right to remove content that violates these Terms & Conditions.

16. Third-Party Links and Services

Our website may contain links to third-party websites, services, payment gateways, social media platforms, or other external resources.

These third-party services are independently operated and governed by their own terms and policies.

SEOLE is not responsible for the availability, content, security, privacy practices, or performance of third-party websites or services.

17. Promotions and Offers

SEOLE may occasionally provide promotional offers, discounts, coupons, or other special deals.

Promotional offers may be subject to additional terms and conditions, including:

  • Validity period.
  • Product restrictions.
  • Minimum order value.
  • One-time usage limits.
  • Customer eligibility.
  • Availability restrictions.

SEOLE reserves the right to modify, suspend, or withdraw any promotion without prior notice, subject to applicable law.

18. Website Availability

We aim to keep our website available and functional at all times. However, we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable due to:

  • Maintenance.
  • Technical issues.
  • Server problems.
  • Security updates.
  • Network failures.
  • Circumstances beyond our reasonable control.

SEOLE will not be responsible for losses resulting from temporary website unavailability to the extent permitted by applicable law.

19. Disclaimer

The information provided on the SEOLE website is intended for general informational and commercial purposes.

While we make reasonable efforts to maintain accurate information, SEOLE does not guarantee that all website content will always be complete, accurate, current, or free from errors.

Customers should review product-specific information and applicable instructions before purchasing or using any product.

20. Limitation of Liability

To the maximum extent permitted by applicable law, SEOLE shall not be liable for indirect, incidental, special, or consequential losses arising from:

  • Use or inability to use the website.
  • Delays in delivery.
  • Temporary website unavailability.
  • Reliance on website information.
  • Third-party services.
  • Unauthorized access caused by circumstances beyond our reasonable control.

Nothing in these Terms & Conditions shall exclude or limit any liability that cannot legally be excluded or limited under applicable law.

21. Indemnification

You agree to indemnify and hold SEOLE, its owners, employees, representatives, affiliates, and service providers harmless from claims, losses, damages, liabilities, costs, or expenses arising from:

  • Your violation of these Terms & Conditions.
  • Your misuse of the website.
  • Your violation of applicable laws.
  • Your infringement of third-party rights.
  • Information or content submitted by you.

22. Privacy

Your use of the SEOLE website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect information provided by users.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

23. Termination

SEOLE reserves the right to restrict, suspend, or terminate your access to the website or services if we believe that you have violated these Terms & Conditions or applicable laws.

Termination will not affect any rights or obligations that arose before the termination.

24. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the courts located in Delhi, Delhi, India, unless otherwise required by applicable law.

25. Changes to These Terms

SEOLE reserves the right to update or modify these Terms & Conditions at any time.

Changes will become effective when the updated version is published on this page.

We encourage users to review this page periodically to remain informed about any changes.

26. Contact Us

If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us:

Email: info@seoleskin.com

We will make reasonable efforts to address your questions and concerns.